The 3-Step Leasing Framework That Actually Works
Back in 2022, Shea and I closed on our first self-storage deal. The acquisition process was solid: off‑market sourcing, cold calling, direct mail campaigns, and a streamlined underwriting system. But we had no idea how to fill those empty units. We knew the basic steps: clean up the space, remove bad tenants, install marketing, and lease at market rates . Easy, right? Having both read Who Not How , we decided not to get bogged down in the details ourselves. Instead, we hired a regional GM from a reputable operator who promised to handle the marketing and leasing. Three months later, nothing had changed. We parted ways. Next, we turned to a well‑known third‑party property management company. They handled this day in and day out, we thought. Three months later, still no progress . No defined process, no reliable results. Finally, we decided to take matters into our own hands. Within a few months, we had built a working leasing system. Once we had that system in place, we brought in...